By industry
Six industries,
one foundation.
A shop does not take payment the way a brasserie does, and a fitness club does not track the same indicators as a spa. The modules are the same; the configuration, the vocabulary and the permissions start from your business.
Talk about your operationRestaurants & brasseries
Floor, kitchen, turns
Booking sheet, point of sale, inventory and music share the same data. The chef de rang knows who is arriving, the kitchen knows what is landing, the owner knows what it margins.
Configuration in detail
- 41%
- fewer no-shows
- 2.4
- turns per evening service
- −3.8 pts
- on the food cost ratio
Hotels & residences
Stay, outlets, PMS
OpenFlow plugs into your PMS and connects what it does not cover: restaurant, bar, spa, the mood of the public areas, the guest conversation. The bill follows the room, the data follows the person.
Configuration in detail
- +€14.60
- additional revenue per stay
- 4.7 min
- to pick up an in-room request
- 4 min
- average check-in
Spas & wellness
Cabins, therapists, courses
Resources are booked, not boxes. Courses are tracked, products leave stock when the treatment is confirmed, and the quiet of the wet areas is managed like everything else.
Configuration in detail
- 87%
- cabin occupancy midweek
- +€18
- additional sale per treatment
- 31%
- of bookings made outside opening hours
Shops & retail
Selling, stock, loyalty
Payments, inventory, loyalty and music on the same base. The sales assistant sees the real stock of the other shop, the owner sees the day’s margin, and the reorder proposes itself.
Configuration in detail
- 96%
- theoretical stock accuracy after one quarter
- 2.1×
- annual visits from customers identified at the till
- 11 min
- to close the day
Hair & beauty salons
Payments, loyalty, retail
The till knows the client, the colour applied last time and the product she buys again. Cabin stock deducts itself, and the salon sounds the way it is meant to sound.
Configuration in detail
- +19%
- retail share of the average bill
- 100%
- of colour formulas kept in the client profile
- −7 hrs
- of admin per month
Fitness & clubs
Members, zones, bar
Memberships, visits, the bar and the club shop on the same base. The floor, the classes and reception do not have the same music, and no longer need the same person to change it.
Configuration in detail
- −23%
- cancellations among members contacted in time
- 3
- sound zones managed independently
- +8%
- margin on the bar once stock is tracked